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SMS/Text Terms & Conditions

Opt-In by Texting “JOIN” to 79517

The Brooklyn Hospital Center provides a convenient way to help you live your healthiest life, by sending you text messages to manage your:

  • Appointments
  • MyChart (Patient Portal)
  • Prescriptions
  • Billing

When you sign up for text messages from The Brooklyn Hospital Center, you are signing up to receive text messages related to your relationship with The Brooklyn Hospital Center.

These messages may include:

Care Short Code 79517:

  • Updates or requests related to your appointments and visits
  • Information related to your MyChart (Patient Portal) account
  • One-time passcode
  • Prescription reminders
  • Other messages related to your healthcare with TBHC

Billing Short Code 79517:

  • Cost estimates
  • Billing related notifications

You can manage your text notifications options in your MyChart (Patient Portal) account, or opt-out of all SMS text messages by texting STOP to each respective short code. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive SMS messages from the short code you’ve opted out from. If at any time you forget what keywords are supported, just text HELP to the respective short code. If you want to join again, sign up using your MyChart (Patient Portal) account or text HELP to the short code for instructions.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at datacenter@tbh.org.

Carriers are not liable for delayed or undelivered messages. Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. Our Privacy Policy can be found at tbh.org/privacy-policy. For questions or concerns, contact us at datacenter@tbh.org.

Compatible carriers include but are not limited to:

AT&T, Verizon Wireless, T-Mobile/Sprint/Metro PCS, CellCom USA, C Spire Wireless, U.S. Cellular, Carolina West Wireless (CWW), Google Voice, ACS/Alaska, Advantage Cellular (DTC Wireless), Appalachian Wireless, Bluegrass Cellular, Cellular Network Partnership (PIONEER), Cellular One of East Central Illinois, Chat Mobility USA, Coral Wireless (Mobi PCS), Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI Communications Corp, Golden State Cellular, Illinois Valley Cellular (IV Cellular), i Wireless (IOWA Wireless), Nex-Tech Wireless, MTA Communications, MTPCS (Cellular One Nation), Cross Telephone Company (MBO Wireless), Duet IP (Maximum Communications New Core Wireless), Inland Cellular, Telephone Company, Immix (Keystone Wireless), Mosaic (Consolidated or CTC Telecom), Northwest Missouri Cellular Limited, Peoples Wireless, Panhandle Telecommunications, Systems (PTCI), RINA, Revol Wireless USA, SI Wireless/Mobile Nation, SRT Wireless, Texas, RSA 3 Ltd (Plateau Wireless), Thumb Cellular, United Wireless, Union Telephone, Company (Union Wireless), Viaero Wireless, West Central Wireless (5 Star Wireless), Sagebrush Cellular (Nemont), Pine Cellular, Aio Wireless/Cricket, SouthernLinc, Bandwidth, Copper Valley, Leaco, CableVision, Buffalo Wireless, Chariton Valley Cellular, Pine Belt Wireless, Atlantic Tele-Network International (ATN). T-Mobile is not liable for delayed or undelivered messages.